Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@craftwoodle.com.

Product

If you regret you purchase and would like to return it we offer a 30-days free return policy for all our products. The package needs to be in original packaging anc condition with receipt. If you would like to return a product please contact us first to get a return address.

Shipping

It depends on the product it it's in stock in in one of warehouses close to you. But usually it taked between 5 to 10 days. Details about the shipments will be provided in you confirmation email.

For now we are exclusively targeting Europe but will be adding more countries and regions in the future.

A tracking link will be provided to you in your shipment confirmation email. If this doesn't work for any reason, feel free to contact us and we will assisst you.

If you receive a damaged package, pieces or missing pieces, contact us and we will assist you. 

It depends on the product it it's in stock in in one of warehouses close to you. But usually it taked between 5 to 10 days. Details about the shipments will be provided in you confirmation email.